devopsgroup.io
  • Products
    • All products
    • Catapult
  • Services
  • Why DevOps?
  • Contact
  • Docs
    • Catapult
  • Client Login
Copyright © devopsgroup.io, LLC 2025
Philadelphia & Wayne, PA
  • Terms of Service
  • Privacy
  • Security
  • Conference Session
Tweets by @devopsgroup_io

Terms of Service

By using the devopsgroup.io web site ("Service"), or any services of devopsgroup.io, LLC, you are agreeing to be bound by the following terms and conditions ("Terms of Service"). IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY, ITS AFFILIATES AND ALL USERS WHO ACCESS OUR SERVICES THROUGH YOUR ACCOUNT TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS "YOU" OR "YOUR" SHALL REFER TO SUCH ENTITY, ITS AFFILIATES AND USERS ASSOCIATED WITH IT. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.

Account Terms

  • Unused subscription support credits expire monthly. Support credits do not accumulate.
  • Support response times indicate targeted time to first response, but not time to resolution.
  • Page view pricing includes page views for all websites and all cloud environments combined.
  • You may not use the Service to facilitate, support, or otherwise serve illegal entities, activities, or purposes.

Payment, Refunds, Upgrading and Downgrading Terms

  • All paid subscriptions must enter a valid payment account. Free accounts are not required to provide payment account information.
  • For monthly payment subscriptions, the Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.
  • All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
  • Downgrading your Service may cause the loss of Content, features, or capacity of your Account. devopsgroup.io, LLC does not accept any liability for such loss.

Cancellation and Termination

  • devopsgroup.io, LLC, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other devopsgroup.io, LLC service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. devopsgroup.io, LLC reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

  • Pricing is subject to change, as is the quantity and response level of support credits offered with any subscription plan, with or without notice.
  • We reserve the right to ultimately govern the usage of support credits, including whether support credits can apply to a given request and when support credits have been spent or have expired.
  • devopsgroup.io, LLC shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Copyright and Content Ownership

  • Molecular Plex 4K Motion Background Loop by Videezy
  • Group meeting by Austin Distil
  • Working by Austin Distil

General Conditions

  • To the extent allowed by law, you release devopsgroup.io, LLC and its partners and associates from any liability including but not limited to liability related to claims, losses, or damages.
  • Support for devopsgroup.io, LLC subscriptions are only available in English, via email.
  • We are not responsible for third-party providers. We do not guarantee the uptime/availability or suitability for purpose of any third-party service or provider.
  • We provide no warranty or guarantee.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by devopsgroup.io, LLC.
  • devopsgroup.io, LLC is a Limited Liability Corporation founded in the Commonwealth of Pennsylvania. In the event of a dispute, the jurisdiction and venue of choice is Pennsylvania.
  • Questions about the Terms of Service should be sent to support@devopsgroup.io.

Privacy

Information Gathering and Usage

  • When you sign up for a Catapult Subscription we ask for information such as your company name, email address, or payment information.
  • devopsgroup.io, LLC uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

Cookies

  • A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.
  • Cookies are required to use the Catapult Dashboard.
  • We use cookies to record current session information, but do not use permanent cookies. You are required to re-login to the Catapult Dashboard after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Google Analytics Data Privacy and Security

At Google, we are keenly aware of the trust you place in us and our responsibility to keep your privacy and data secure. As part of this responsibility, we let you know what information we collect when you use our products and services, why we collect it, and how we use it to improve your experience. The Google privacy policy & principles describes how we treat personal information when you use Google's products and services, including Google Analytics.

  • View the entire Google Analytics Data Privacy and Security section.

Information Collected from Visits to Websites that use FullStory Services

For Users of a FullStory Customer, FullStory is acting as a service provider to the Customer for the FullStory Services. FullStory collects information on a User under the direction of its Customer, and has no direct relationship with the User whose information it processes. It is important to understand that when a User visits other websites that use the FullStory Services, the FullStory Customer’s privacy policy apply to that information collected instead of this Privacy Policy. FullStory may use your information as permitted by the FullStory Customer in accordance with its privacy policies.

  • View the entire FullStory Privacy Policy.

Security

Credit card safety

  • When you sign up for a paid Catapult subscription, we do not store any of your card information on our servers. It's handed off to Stripe, a company dedicated to storing your sensitive data on PCI-Compliant servers.